This Privacy Policy is an Electronic Record in the form of Electronic Contract in
accordance with the Information Technology Act, 2000, the rules made there under and the amended
provisions pertaining to electronic records in various statutes as amended by the Information Technology
Act, 2000. This record doesn’t require any physical, electronic or digital signature.
Gim
Infotech Pvt. Ltd (the “Company”) is engaged in providing cloud-based accounting software for generating
invoices, waybills, and other accounting receipts and documents for businesses through their Website
www.gimbooks.com and Android and IOS based Applications. The term “Software” wherever referred to, shall
mean and include the Company’s Website and Android and IOS Applications, collectively and/or separately,
wherever the context so requires.
This document is published in accordance with the requirements
of Information Technology (Intermediaries guidelines) Rules, 2011.By accessing, browsing through or
using the Software, you agree to be legally bound by this Privacy Policy, which together with the Terms
and Conditions govern the Company’s relations with its users.
For the purpose of this Privacy
Policy, the terms-
“You”, “Your”, and “User” shall
refer to any person accessing, browsing through or using the Software.
“Us”,
“We”, and “Our”, wherever the context so requires shall refer to the
Company or the Software.
“Party” or “Parties”, wherever the context
so requires shall refer to the user and the company individually and collectively.
This privacy policy will be applicable to the visitors and/or the user of Gim
Infotech website/App
This Privacy Policy is meant to help the users understand - What
information we collect?
The Company reserves its right to review and revise this Policy at
any time without any prior notice. Once the Policy is modified, the same shall be visible on this
page. After modification of this Policy, every user shall be subject to such modified Policy, so,
users are hereby advised to read this Policy carefully.
The user expressly agrees and acknowledges that the company collects and stores
personal information while providing services. When a user signs-up on the Software, we may collect
the following information-
Information about the user's company:
- Name and Address
of the user availing our services.
- Email address, phone number and other contact information of
the user.
- GSTN of the user.
- Logo of the Company under whose name invoice, receipt, etc.
are being generated.
- Bank Account details.
- Invoice, Payment receipt, Quotation, Expenses,
Inventory, Delivery challan, etc. generated by the user during a transaction.
- Other Information
related to service enquiry, customer surveys and/or offers.
Information about the
client of the user:
We may also collect the following information about the Clients
of our Users
- Client’s name, contact number, and address.
- GSTN of the client.
- Email
address of the client, etc.
The data is collected to create your account and provide
convenience in generation of invoices, waybills and other accounting receipts and documents.
The user is aware that we automatically collect certain information about the
user that cannot be used to personally identify the user. These types of information are - anonymous
usage data, general demographic information, referring/exit pages and URLs, platform type, etc. This
data is collected in order keep record of user preferences, to catch up with recent trends, etc. so
that we can provide you with specially customized services and offers.
- Data of Users with Subscription to our Services: If a user who had purchased a
subscription to our services (the Software services), does not log in on the Website and does not
launch the Android or IOS Application for a period of Sixty (60) days after expiration of his/her
subscription, his/her entire data collected and stored on the Company’s server shall be permanently
deleted.
- Data of Users with Free Trial Period: Same condition as given in the foregoing
paragraph would be applicable in case a user with free trial period does not log in on the Website
and does not launch the Android or IOS Application for a period of sixty (60) days after expiration
of his/her free trial period.
The user is aware that the Company does not store any
information (data) on its server if the time period of 60 days as mentioned above is expired. The
user is responsible for making a proper backup of all the invoice, waybill and other accounting
receipts and documents. created using the Software.
The user is aware that we use their information, unless otherwise prohibited by
law or a contractual obligation, for the following purposes-
Account signing
up - We use your name, phone number, mobile number, etc. to register an account for
you. The account will help you avail our services and in communicating with us.
For
maintaining internal records - For maintaining a proper record about our users and
subscribers, we use information such as name, address, etc. provided by you.
Improvement
of services - We may use your email, preferences, etc. in order to improve our services
by understanding the issue faced by the user’s.
Communication and customer
service - We may use information such as your email id, phone number, etc. to provide
customer support, send promotional messages, etc.We may use your name, address, phone number, email,
computer configuration, etc. in order to resolve any issue that you might be facing, questions you
might have about our services, to follow up with you, etc. through our customer service
team.
Feedbacks/reviews - Any feedbacks or review given voluntarily by the user
may be retained by us, in order to improve our services. The same may be shared with the viewers or
other customers for a better understanding of our services.
Non-Personal
Information - In general, we use Non-Personal Information to improve our service and
customize user experience. We also collect Non-Personal Information in order to update our services
with recent trends. We are not limited by this Privacy Policy, to use or disclose the Non-Personal
Information and the right to use and disclose such Non-Personal Information is reserved to our sole
discretion.
We consider protecting your personal information vital and we do not sell, trade,
or rent your Personal Information to third parties without your consent. However, we may share your
information in some cases.
The user is aware that their information is shared in the
following exceptional cases-
We share your Personal Information with vendors and third-party
business tool providers who are performing services for us. We provide only that much
information/data which is necessary to provide you services requested or authorized by you.
Third-party
service providers, such as payment processors, have their own privacy policies in respect of the
information that we are required to share with them in order to use their services. We recommend
that you read their privacy policies so that you can understand the manner in which your Personal
Information will be handled by such providers.
We may share or disclose your personal
information with our associate and subsidiary company.
We may also share your information if
required by the law or to respond to a legal process.
In an event the company is acquired by
another company or is merged, consolidated, change in control, reorganization, liquidation, or
transfer of assets, the new owner will acquire all the information that is recorded by us, including
your personal information. The new owner shall have the responsibility to protect your information
from thereon.
We do not share your information with third-party for their direct marketing
purposes or benefits.
The security of your personal data is important to us, we apply the best
technology to protect this data. However, no method of transmission over the internet or electronic
storage is 100% secure. Our information security practices include -
- SSL
encryption designed to maintain the privacy of interaction between your browser and
us.
- Firewall that protects from unauthorized electronic access to the
server.
While we strive to protect your personal data, we cannot provide a guarantee for its
absolute security.
The user credit or debit card information are not received or stored by
us in any manner. This information is provided by you directly to the payment gateway which is
authorized to handle such information.
Disclosure regarding use of Android
Advertising Identifiers:
The users are hereby assured that the Company does not
sell advertisements on its Android based Application and uses the Android Advertising Identifier for
analytical purposes only. To collect and assess the necessary analytics data, the Company uses
services provided by Fibre and Firebase. These service providers i.e. Fibre and Firebase, only
provide service related to analytical data to the Company and do not violate the Android Advertising
Identifier Policy in providing these Services to the Company
Links to other Websites
and Web Pages:
The Software contains links to websites and web pages outside its
own domain and control. These links are only for the convenience and reference of users. The linking
of the websites is not an endorsement, authorization or representation of our association with them.
When
you click on such links, you navigate from the Software to such other websites or web pages which
are outside our control. The users of these websites and web pages are governed by their own privacy
policy, and the Company is not responsible for any information provided to such websites and web
pages by the user.
We do not provide any guarantee or warranty regarding such websites and
web pages or any information entered on such websites and web pages by the user. Users are hereby
advised to read the privacy policy of such websites and web pages before browsing through them
carefully.
Cookie Policy
The user agrees that cookies are small files
that are placed on a user’s computer system with their permission. Cookies help web applications
treat and respond to every user differently according to their preferences and choices. These web
applications gather and remember user’s information about their preferences, likes, dislikes etc. to
tailor its operations accordingly.
The information gathered by cookies is only used for keeping
track of traffic on the Software to modify it according to user’s needs and is used for statistical
analysis purposes and is later deleted from the system. Cookies help us provide you with the best
browsing experience and do not give us access to your system in any way. You may accept or decline
cookies. Most browsers auto accept cookies but, you may change that from browser settings. However,
declining or disabling auto acceptance of cookies may prevent you from experiencing best features of
the Software.
Age of Consent
We do not collect any information from
the minors intentionally. Our services are directed for the adults. By using our service, you
represent and confirm that you are at least 18 years of age.
Do not
Track
When you choose to use our service, we use commonly-used tool to recognize
your visit, your location, etc. sometime tracking is necessary in order to provide services
requested by you.
You may control or disable tracking with the help of your system setting
or by changing browser setting.
We do not respond to Do Not Track signals at the moment.
Dispute
Resolution and Jurisdiction
It is agreed by the parties that any formation,
interpretation, and performance of this policy and any dispute arising out of it will be resolved
through two-step Alternative Dispute Resolution (ADR) mechanism. It is further agreed by the parties
that this section i.e., resolution through ADR, will survive even after termination or expiry of the
Privacy Policy/Terms.
Mediation- In case a dispute arises between the parties, the parties
will attempt to resolve the same amicably between them, through mutual understanding. If the parties
are unable to reach a common ground within 30 days of one party communicating of existence of
dispute to the other, the dispute will be resolved through arbitration.
Arbitration- when
the parties are unable to resolve the dispute through Mediation, the said dispute will be resolved
through arbitration. The arbitration proceeding will be presided by a Sole Arbitrator, who would be
appointed by the company. The language for arbitration would be English. The seat of arbitration
would be Raipur, Chhattisgarh.
The parties agree that Privacy Policy and any other agreement
would be governed by laws, rule and regulations of India. The courts in Raipur, Chhattisgarh will
have exclusive jurisdiction over any dispute arising between the parties.