Privacy Policy

GimBooks (DPDP Act–Aligned)

Effective Date: 28th July 2026

Data Fiduciary:
GIM Info Solutions Private Limited
Platform:
GimBooks

1. Scope

This Policy explains how GimBooks collects, uses, stores, and shares Personal Data in compliance with the Digital Personal Data Protection Act, 2023 ("DPDP Act").

2. Key Definitions (Plain English)

  • Personal Data: Any data that identifies you (name, phone, email, GSTIN linked to a person, etc.)
  • Processing: Collection, use, storage, sharing, or deletion of data
  • Data Principal: You (the user)
  • Data Fiduciary: GimBooks (the entity deciding how data is processed)

3. Personal Data We Collect

a) Data You Provide

  • Name, phone number, email
  • Business details (name, address, GSTIN)
  • Billing/subscription details
  • Data you enter (invoices, expenses, reports)

b) Automatically Collected

  • Device, browser, OS
  • IP address, approximate location
  • Usage logs, feature interactions, error logs

c) Cookies

Used for core functionality, analytics, and performance. You can control cookies via browser settings.

4. Purpose of Processing (Why We Use Your Data)

We process your data only for clear, specific purposes:

  • Account creation and management
  • Providing invoicing, accounting, and reporting features
  • Subscription billing and support
  • Platform security and fraud prevention
  • Product improvement (using aggregated/anonymized data)

We do not use your personal data for unrelated purposes without fresh consent.

5. Consent (DPDP Requirement)

By signing up or using GimBooks, you provide free, specific, informed, and unambiguous consent to process your data for the purposes listed above.

Withdrawal of Consent

You may withdraw consent at any time by:

  • Contacting support
  • Deleting your account

Impact: Withdrawal may limit or stop access to services dependent on that data.

6. Data Sharing

We do not sell personal data.

We may share data only with:

a) Data Processors (Service Providers)

  • Cloud hosting providers
  • Analytics and support tools

These parties are contractually bound to protect your data.

b) Legal Authorities

When required by applicable law, court order, or regulatory requirement.

c) Business Transfers

In case of merger/acquisition, with safeguards in place.

7. Data Retention

  • Data is retained during your active subscription
  • After expiry, retained for up to 90 days (for reactivation/export)
  • After this period, data may be deleted or anonymized

Retention may be extended if required by law.

8. Your Rights (Under DPDP Act)

You have the right to:

  • Access your personal data
  • Correction & Updating of inaccurate data
  • Erasure of personal data (subject to legal obligations)
  • Grievance Redressal
  • Nominate another person to exercise rights in case of death/incapacity

To exercise rights, contact: support@gimbooks.com

9. Grievance Redressal (Mandatory)

Grievance Officer:
Email: support@gimbooks.com

  • Complaints will be acknowledged within a reasonable time
  • Resolved as per applicable law timelines

If unsatisfied, you may escalate to the Data Protection Board of India (as per DPDP Act).

10. Data Security

We implement reasonable safeguards:

  • Access controls and authentication
  • Encryption (where applicable)
  • Secure cloud infrastructure

However, no system is 100% secure. Users must safeguard credentials.

11. Personal Data Breach

In case of a data breach:

  • We will take immediate steps to contain and mitigate impact
  • Affected users and authorities will be notified as required under law

12. Children's Data

GimBooks is not intended for individuals under 18. We do not knowingly collect data from children.

13. Cross-Border Data Transfers

Your data may be processed outside India where service providers operate. We ensure such transfers comply with applicable legal safeguards.

14. Third-Party Services

Integrations (e.g., GST systems) are governed by their own privacy practices. We are not responsible for third-party data handling outside our platform.

15. Changes to This Policy

We may update this Policy. Material changes will be notified via app/email.

Continued use = acceptance of updates.

16. Contact

GIM Info Solutions Private Limited
Raipur, Chhattisgarh, India
Email: support@gimbooks.com